Our radios

Radios rental policy

BOOKING

Please write to guideitalianeinbelgio@gmail.com mentioning the following details:

  • N° of radios requested
  • Pick up location
  • Drop off location
  • N° of days requested for the radios rental
  • Hotel (or location of the hotel) of the clients

RATES

  • 2,50 euros per radio per day. The rate includes 1 headphone per person and the location cost of the radio.
  • The headphones can be used by the participants during the full duration of the tour and won’t need to be returned afterwards.
  • In case of damaged headphones in the delivered bag (before the beginning of the tour) the users will find the following percentages of spare disposable headphones:
    • a) for a 1-day rental, an additional 20% of the initial amount of headphones will be added to the bag.
    • b) For a 2-day rental the percentage will be 50%.
    • c) For a 3-day rental the percentage will be 75%.
    • d) Starting from a 4-day rental the percentage will be 100%.
  • Delivery costs 40 euros, in Brussels. The service includes dropping off and picking up the material at the client’s location (hotel or site) in Brussels.
  • Delivery outside Brussels: don’t hesitate to send us the details and we’ll rapidly check what can be done and at which cost.
  • If the radios are rented for more days and the group’s responsible person takes care of them, the rate includes 1 headphone per person and a limited number of headphones to replace the damaged ones.
  • If the radios are rented for more days and the group is guided by someone from Guide Italiane in Belgio, the participants can buy a second pair of headphones for the price of 0,50 euros each.

RULES & ORGANIZATION

  • In case you want to confirm the request, please note that if the number of requested radios changes at the last minute, in the final invoice we will consider the number communicated via email, up to 48 hours before the beginning of the service, as a final agreement.
  • For each damaged or lost receiver or transmitter, a refund of 100 euros will be accounted for on the final invoice. Please inform your client of this clause.
  • For each damaged or lost microphone, a refund of 5 euros will be accounted for on the final invoice. Please inform your client of this clause.
  • The person in charge of the group commits to promptly report by e-mail to guideitalianeinbelgio@gmail.com any absence and/or damage to the equipment identified during the mandatory inspection at the moment the radios are collected or returned by the users.
  • The person in charge of the group commits to explain and remind the users of the radio system of the rules of use and good maintenance of the material, which are explained in the document included in the bag.
  • The person in charge of the group commits to verify at the moment of the return or collection of the material that all material is returned in the original good condition and quantity.
  • If recharging, collection, and redistribution of the radios are required during one or more days, the responsible of the group commits to follow the good conduct of recharging and maintenance also provided in the document included in the bag.
  • If the radios are rented for more days, we’ll provide the chargers to the person in charge of the group (tour leader or direct client).
  • In the bag, the person in charge of the group will find a document with instructions on how to charge and take care of the radios.
  • In the bag, the person in charge will also find an “emergency kit” with some backup material such as a second microphone, a second transmitter, a few extra radios and disposable headphones, and 2 reusable headphones (in black color, to be returned at the end of the rental) for people using hearing devices. For each damaged or lost reusable headphone (black color), a refund of 5 euros will be accounted for on the final invoice. Please inform your client of this clause.
  • Guide Italiane in Belgio reserves the right to send an agreement document before the rental service to be signed by the person in charge, to make the client commit to the rental terms.

Please find our General Terms & Conditions here.

Thank you for your trust!